Customer Experience - BayCom ICT

Business Continuity and Disaster Recovery

Business Continuity and Disaster Recovery. Disaster Recovery (DR) focuses on the restoration of IT infrastructure and data after a disruptive event, ensuring that systems can be recovered and brought back online swiftly. On the other hand, Business Continuity (BC) encompasses a broader scope, aiming to maintain critical business functions during and after a disaster, addressing not only IT but also people, processes, and facilities. Business Continuity. Typically deals with Technology-centric aspects of recovery Restoration Focus on the restoration of IT Systems and Data to the latest good version Minimise Downtime Downtime is expensive so being able to retore quickly is really important, this means having the right tools and support Good Processes Processes such as data backup, system replication, and failover mechanisms, need planning and documentation In essence, while Disaster Recovery primarily focuses on the technical aspects of IT system recovery, Business Continuity takes a broader view, encompassing the entire organization and its ability to maintain critical functions during and after a disaster. Both are integral components of a comprehensive risk management strategy aimed at

Storage as a Service

Storage your way. Elevate your data management with our exclusive private cloud object storage designed for your organisation’s unique requirements. Redundancy Ensuring your data is safeguarded with multiple layers of backup and failover mechanisms, guaranteeing uninterrupted access and peace of mind. Secured Storage Security is paramount in today’s digital age, and with our private cloud storage, rest assured your data remains fortified behind robust encryption and stringent access controls, safeguarding your organisation’s most sensitive assets. . Flexibility and Scalability Integral components of our service. Tailored to adapt seamlessly to your evolving needs, our private cloud storage empowers you to scale your resource on-demand, ensuring you never pay for more than what you use Cost Competitive Offering superior value without compromising on quality or performance. All with the advantage of being based here in NZ. Experience the future of storage today with our private cloud solution, where redundancy, security, flexibility, scalability and cost-effectiveness converge to elevate your organisation to new heights of succes Tell me more, please

Private Data Centre

Choose a company that puts your security and efficiency as the priority without breaking your wallet. BayCom ICT private data centre and Cloud Hosting service represents the pinnacle of innovation and reliability, offering bespoke solutions tailored to your unique needs, unparalleled security measures, and unwavering support to ensure seamless operations and sustained growth for your business. Find Out More Here Unlock unparalleled security and control with private cloud solutions. Companies are increasingly adopting cloud computing, with private cloud emerging as a preferred option for its customizable infrastructure, performance optimization, regulatory compliance, and cost-effectiveness compared to traditional hardware investments. Cost Efficient Maximize cost efficiency, ensure optimal resource utilization and streamline operations for your business. NZ Based Classified as an IBM Level 3 Data Centre, offering top reliability to keep your business running smoothly with local hosting. Security Elevate data security providing unparalleled protection for sensitive information. Proactive Monitoring Staying ahead of potential issues with proactive monitoring built into the solution, ensuring seamless performance and peace of mind around the clock. Energy Efficiency Design Harness eco-friendly design

Managed Services

Our Managed Services come in 3 variants to meet the needs of your organisation. Essential Everything that you should have. for example antivirus, disk encryption, patch management, backup etc. Pro Everything in Essential plus greater Endpoint Detection and Response, greater Cybersecurity and Mail protection Premium Everything in Essential and Pro plus Proactive monitoring and even more advanced mail and Cybersecurity Why our Managed Services Unlike your typical Managed Services Partner we have built our services from the ground up using modern tools Managed We help manage your environment in partnership with you rather than just offer support Superior Support Coming from a voice and video background we understand the importance and urgency of getting back to normal ASAP Automation We use Automation wherever possible to speed up tasks and provide a better service Leading Products We engage with world leading products and services to make sure that you get the best services to meet your needs Tight Integration We make sure that the leading products work seamlessly together with as much automation as practical Secure

Virtual Roundtable

Subject: Making Meetings More Productive Topics: The Attendees · Making sure that all the attendees required for decisions to be made are in the meeting. · Making sure that people who aren’t required aren’t invited. · Using Meeting Poll to schedule the meeting. The Agenda · Making sure there is one so that participants know what to expect from the meeting. · Making it dynamic, and something all participants can contribute to – Loop Connector. · Expected outcomes. Technology · Make sure all participants can easily join. · Make sure that all participants can contribute equitably whether it is a hybrid or virtual meeting. · Avoid distractions from outside the room. · Use features such as Auto Framing, and Auto Focusing. · Use of Occupancy Sensors in case no one joins from the room so the room can be freed up for others. · Ensure that users have enabled the correct level of Noise Cancelling in their applications and that they are using the correct headset if they are in an open-plan office. Meeting Etiquette

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