Omni-channel contact center Omni-channel contact center

Engage your customers across all channels, provide personalized experiences at scale, and make your contact center your competitive advantage with Enghouse Interactive. With increased demands from customers, companies require a communications platform that’s agile enough to quickly and efficiently respond to customers from any channel, at any time. Our unique omni-channel contact center solutions offer choice and flexibility.

Omni-channel contact center

NICE inContact CXOne NICE inContact CXOne

NICE inContact CXOne for Enteprise provides a modern, unified suite of cloud native customer experience applications to increase customer lifetime value, improve global efficiencies and improve customer and agent satisfaction.

NICE inContact CXOne

Avaya Aura Avaya Aura

Avaya Aura is set of seamless components, such as ACD, Skill based routing, Multimedia, IVR, Agent Desktop, Messaging, Reporting, Presence and SIP connectivity, that mesh together to provide comprehensive customer experience solutions that deliver a meaningful impact to your business.

Avaya Aura