Avaya IPO with Avaya ACR Avaya IPO with Avaya ACR

Avaya IPO with Avaya ACR provides a complete multichannel contact centre and back office telephony system for small and medium size enterprises. The solution consists of ACD, Skill based routing, IVR, Call Recording, Multimedia, Agent Desktop, Voicemail, Presence, Softphone, Hard phones and SIP connectivity.