Contact Centre.


iCall provides full omnichannel capability to small to mid-size contact centres at a reasonable price per agent per month.

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Today’s customers want to be able to interact with companies in a variety of channels – chat, email, SMS, and social media – not just by phone.

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Azure Communication Services

Azure Communication Services (ACS) is a cloud-based communication platform that seamlessly integrates with Dynamics 365 Digital Contact Centre to enhance customer interactions and streamline contact center operations.

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