Outdated meeting room technology was slowing Jarden down. BayCom helped them modernise with a nationwide strategic upgrade.
Project Overview
Jarden needed a partner to resolve meeting room technology issues across multiple locations. With ageing equipment and growing business demands, maintaining reliable Microsoft Teams and Zoom connectivity was critical. BayCom stepped in to provide nationwide support and a strategic refresh.
Industry: Finance
Client: Jarden Partners Limited
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Results
Improved business continuity through nationwide support and quick response to service requests
Increased uptime with readily available equipment and parts
Improved meeting room experience through trusted guidance and equipment refresh
When faced with the dual challenges of supporting our nationwide meeting room technology and refreshing our aging equipment, BayCom proved to be the ideal partner for Jarden. Their nationwide resources and technical expertise allowed us to maintain critical business connectivity while their trusted guidance during our technology refresh was invaluable.”
Barry Hyde, Jarden Partners Limited
The Challenge
Jarden’s existing meeting room technology was ageing, leading to potential disruptions in business-critical communications. Additionally, they needed a partner who could provide nationwide support for MS Teams and Zoom meeting rooms, ensuring consistent connectivity across multiple locations.
Objectives
Implement nationwide meeting room support
Upgrade ageing equipment
Provide expert guidance on technology procurement
Minimise downtime with rapid response and after-hours support
Ensure equipment availability to maintain continuity
The solution
Nationwide Meeting Room Support
BayCom delivered a comprehensive solution, including meeting room technology support and a strategic equipment refresh.
Implementation Process
Analysis Evaluated the existing meeting room setup and identified key areas for technology improvements.
Nationwide Support Framework Implemented a support structure capable of responding to urgent service requests across all Jarden locations.
Equipment Refresh Upgraded ageing meeting room hardware to maintain quality and continuity
Trusted Guidance Provided expert advice during the evaluation and procurement of replacement technology.
Results & Impact
With BayCom as their ICT partner, Jarden experienced a noticeable improvement in meeting room reliability, business continuity, and user experience.
“Their comprehensive approach as a single ICT business partner has streamlined operations and improved our overall meeting experience as we continue to grow.”
Key Outcomes
Operational Continuity:
Reliable connectivity across all locations.
Increased Uptime: Fast response and timely equipment replacement.
Trusted Knowledge:
Consistent communication and guidance.
Improved User Experience:
Business-ready meeting rooms.
Why BayCom?
Deadline Express Couriers chose to return to BayCom due to the company’s dedication to client success, deep expertise, and strong relationship history.
“We wanted someone who, if everything stopped, would be able to assist us.”
Key Reasons for Choosing BayCom:
Hands-On Support Local guidance ensured all requirements were met quickly and professionally.
Trusted Relationship A long history of collaboration and mutual respect.
Operational Continuity Retained infrastructure enabled a fast, smooth transition.
Customer-Focused Approach Solutions shaped around the client’s evolving business needs.
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At Baycom, we specialise in providing tailored ICT solutions that drive success.