12 months free of CXone Mpower new

AI PLATFORM FOR CX.

One AI platform to automate customer service from compliance to integrations to realistic, friendly AI-led interactions, one platform delivers it all.

Get 12 Months Free & Up To $100K Implementation Covered

Watch the CXone Mpower Demo.

Discover how NICE and BayCom can transform your contact centre with AI.

This is a rare opportunity to migrate to the industry’s leading CCaaS solution, backed by two trusted ICT leaders.

No upfront cost. No complexity. No catch.

New Zealand Case Studies.

2degrees Unifies its New Zealand Contact Centres on the CXone Cloud Platform.

Auckland Council Takes the Customer and Agent Experience to the Next Level with CXone.

Trusted by world leading brands to power 15B+ interactions a year.

Top ranked in customer reviews.

What is the offer?

12 Months Free

Implementation Covered

(worth up to $100,000 NZD)

No Minimum Agent Count

Delivered by BayCom, Certified NZ Partner

For a limited time, new CXone Mpower customers can get up to 12 months free access when signing a 36-month contract, with implementation costs funded up to $100,000 NZD when delivered by BayCom, a certified NICE partner.

Offer ends 30 September 2025

To understand how this can benefit your business specifically, get in touch with our expert team.

Book a Free Strategy Call with Rudi

Claim offer

One AI platform. Endless CX possibilities.

CXone Mpower is the next-generation Contact Centre as a Service (CCaaS) platform built for scale, automation, and resilience. With this exclusive offer, there’s never been a better time to modernise.

All your CX needs on one platform.

Enlighten AI

Automatically deliver spot-on, conversational interactions from intent all the way to fulfilment, driven by thousands of domain-specific models and GenAI.

Integrations

Integrate any and every technology you use with hundreds of prebuilt integrations, your pick of partners, and no-code/low-code development to make the platform your own.

Cloud Architecture

Smooth your operations by scaling security, performance, and reliability with 40+ apps built for the cloud.

Reporting & Dashboards

Make faster decisions based on real-time and historical data by seeing all your AI-driven CX insights in one place.

Trust & Compliance

Build customer trust and stay secure and compliant with around-the-clock monitoring and encryption, plus an SLA guarantee.

AI-Enhanced Voice

Eliminate language barriers for conversations that flow with the power of AI.

Enlighten AI

Automatically deliver spot-on, conversational interactions from intent all the way to fulfilment, driven by thousands of domain-specific models and GenAI.

Learn more

Integrations

Integrate any and every technology you use with hundreds of prebuilt integrations, your pick of partners, and no-code/low-code development to make the platform your own.

Learn more

Cloud Architecture

Smooth your operations by scaling security, performance, and reliability with 40+ apps built for the cloud.

Learn more

Reporting & Dashboards

Make faster decisions based on real-time and historical data by seeing all your AI-driven CX insights in one place.

Learn more

Trust & Compliance

Build customer trust and stay secure and compliant with around-the-clock monitoring and encryption, plus an SLA guarantee.

Learn more

AI-Enhanced Voice

Eliminate language barriers for conversations that flow with the power of AI.

Learn more

This offer includes:

Full platform access for 12 months, free of charge (with 3+ year contract)

Complete feature functions from day 1

Free implementation (up to $100K NZD) when delivered by BayCom, a certified NICE partner

Global-grade infrastructure with 99.99% uptime

AI-powered automation, multichannel tools, and advanced analytics

Who It’s For

Organisations looking to modernise their contact centre experience
Businesses exploring cloud CX but yet to commit
IT and Customer Service leaders seeking better reliability, speed, and performance
Teams ready to embrace cloud and AI-powered CX without disruption or downtime

No agent minimums. Local team. Local knowledge. Local pricing.

What You’ll Get

12 Months
Free

Full platform access from Day 1

Enterprise-Grade Platform

AI, analytics, multichannel engagement

$100K NZD Implementation Funding

Free implementation (up to $100K NZD) if delivered by BayCom, a certified NICE partner

99.99% Uptime Guarantee

Trusted by global leaders

No-Risk Migration

Local experts, clear process, zero downtime

Local NZ Support

Delivered by a New Zealand owned business

How the Process Works

Fill out the contact form below to get a tailored quote, call us on (+64) 027 438 4351, or book a free consult with BayCom
We map your existing contact centre infrastructure
You transition to CXone Mpower seamlessly
Enjoy up to 12 months free plus full support throughout

Book Your Free Consult

Get up to 12 months free of CXone Mpower and implementation funded up to $100K.

Book a Free Consult

Claim offer

Who’s Rudi?

“I’ve worked in the ICT space for over 20 years, helping businesses across NZ and around the world improve how they connect with customers. I’m a big believer in keeping things simple, solving real challenges, and making sure tech actually delivers value, not just buzzwords. If we chat, expect straight-up advice, a few ideas, and a genuine focus on what’ll work best for you.”

A Rare Opportunity, Delivered by Two Trusted Leaders

This promotion has never been offered before and may never be again. NICE and BayCom have come together to remove every barrier to cloud contact centre migration: upfront cost, complexity, and confidence.

Why this matters:

Why BayCom?

Trusted by some of New Zealand’s most respected organisations.

Certified NICE Partner

15 + years of ICT experience

NZ-based implementation and support

Proven track record delivering scalable cloud and AI-powered CX solutions

What Our Clients Say

“We switched over at 8am with no complaints because everyone could just work as usual. That’s huge. I’ve never had a telephony rollout like that. It’s normally a nightmare.”

“Their comprehensive expertise in both legacy systems and modern cloud solutions enabled a seamless migration of our 450 users to MS Teams Calling.”

“The biggest part of our relationship with BayCom is the experience and trust of our client manager who conducted an endless pursuit to help us find a solution that works for our business!”