Unified Comms
Voice, messaging and meetings unified across cloud, hybrid or on-premise, migrated without losing your existing numbers or disrupting your team. Built around how your people actually work.
Unified comms overview
Always-on AI agents that handle intent, action and resolution, so your people focus on what matters.
NATIONWIDE COVERAGE
Over 2,000 customers trust BayCom nationwide, backed by regional engineers and 24/7 NOC and SOC coverage, so support is always close by.
Your true, forward-thinking New Zealand ICT partner across every customer, guest and staff touchpoint, now including in-room hospitality technology from Brantas.
Voice, messaging and meetings unified across cloud, hybrid or on-premise, migrated without losing your existing numbers or disrupting your team. Built around how your people actually work.
Unified comms overviewAI-assisted and human customer service that understands intent and takes action, backed by New Zealand-based teams who design, deploy and support the platform end to end.
Contact centre overviewOne-touch join, AI camera framing and room booking across Teams, Zoom, Google Meet and Mago, sized and specified for your actual rooms, from huddle spaces to boardrooms.
Meeting rooms overviewMobile keys, casting TVs, voice AI and autonomous delivery and cleaning robotics that elevate the in-room guest experience, delivered with Brantas and purpose-built for New Zealand hotels and venues.
Explore hospitalityManaged services, Microsoft 365, networks and cybersecurity for 2,000+ New Zealand customers, backed by 24/7 nationwide support and local escalation.
Information technologyDelivered by a New Zealand ICT partner trusted to design, integrate, and run agentic customer service at scale.
Customer service that understands intent and takes action, reducing manual work for service teams.
Connecting best-in-class platforms like Dialpad and NICE into a single, coordinated customer service environment.
Agentic customer service delivered on New Zealand-based infrastructure for security, resilience, and compliance.
A true, forward-thinking ICT partner trusted to deliver complex, business-critical systems across New Zealand.
We design, project-manage, and support systems locally, end-to-end.
Supporting government, financial services, energy, and enterprise across New Zealand.
40+ staff. 2,000+ customers. 100% New Zealand-owned.
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